Theta Hypnotherapy believes that maintaining our clients’ trust and confidence is
of the utmost priority. We understand that privacy is an incredibly important concern for
both our clients and visitors to our web site due to the personal nature of our business.
Whether you are a client of Theta Hypnotherapy, or just visiting our web site, we would
like to take the opportunity to explain in detail how we take every step possible to
ensure we protect your privacy and the steps we take to safeguard any information.
This policy was last updated in August 2022. We may change this privacy policy
from time to time. By using our website, you’re agreeing to be bound by this policy.
Overview about visiting Liverpool Hypnosis
Although we may use web site usage data to improve the content and services
offered to our web site visitors, such data is reported on an aggregate, anonymous
basis with no personal information associated with such gathering of data. Typical data
may include: how many people visit our web site; the pages they visit; how long they
stay on our web site; and the domain name of the site visitors connect from e.g.
google.com.
The Use of Cookies
A cookie is a small piece of information transferred to your hard drive by the web
site to support your navigation of our web site. They are widely used throughout the web
to assist users who visit a particular web site or for tracking usage of a web site,
although Theta Hypnotherapy does not use cookies to gather personal information such
as a person’s name or email address.
We may, however, choose to use cookies to identify repeat visitors to our web
sites, to determine the path visitors take to our web sites, and where appropriate to
identify visitors who came to our web site as a result of a banner ad on a third-party web
site. Please be assured that all information we gather by the use of a cookie is compiled
on an aggregate, anonymous basis.
With most Internet browsers, you can erase cookies from your computer hard
drive, block all cookies or receive a warning before a cookie is stored. If you want to
know how to do this, please look at the help menu on your web browser. However,
please note that “rejecting” cookies will mean that you may not be able to use certain
features on our web site. We therefore advise that you accept cookies to ensure you
benefit from all of our web site’s features and security mechanisms.
Whereas we employ reasonable measures to protect against viruses and other
harmful components, the nature of the Internet is such that it is virtually impossible to
ensure that your access to the web site will be uninterrupted or error free, or that this
web site, its servers or emails which may be sent by us are free of viruses or other
harmful components.
Details of the cookies used by this Website are set out below.
Cookie Overview:
Analytics Analytical cookies are used to understand how visitors
interact with the website. These cookies help provide
information on metrics the number of visitors, bounce
rate, traffic source, etc.
Functional Functional cookies help to perform certain functionalities
like sharing the content of the website on social media
platforms, collect feedbacks, and other third-party
features.
Advertisement Advertisement cookies are used to provide visitors with
relevant ads and marketing campaigns. These cookies
track visitors across websites and collect information to
provide customized ads.
Other Other uncategorized cookies are those that are being
analyzed and have not been classified into a category as
yet.
Personal information (Non-Public)
In the event visitors to our web site choose to provide Theta Hypnotherapy with
non-public personal information about themselves (e.g., name, address, phone number,
email address) for the purpose of receiving additional information about our services,
we will take the following steps to safeguard such non-public personal information
(“Personal Information”).
Theta Hypnotherapy may collect the following types of Personal Information:
Information we receive from the online application forms and every time you email us or
provide us with your details in other ways (i.e. over the telephone, by mail etc.). This
information would include details as: your name, address, landline or mobile telephone
numbers, e-mail address, details of the ways in which you are happy to receive
information from us.
How we use your information
We may use it:
• To contact you to arrange appointments
• To carry out our obligations arising from any contracts entered into by you and
us;
• Seek your feedback and views on our services
• Notify you of changes to our services;
• For marketing purposes; to send you communications which you have requested
and that may be of interest to you
We will hold your personal information on our systems for as long as is necessary for
the relevant activity. Or as long as is set out in any relevant contract you hold with us.
Or, as long as is required by clinical insurance purposes.
We will not sell or rent your information to third parties or share your information with
third parties for marketing purposes. Ever!
We may transfer your personal information to a third party as part of a sale of some or
all of our business and assets to any third party or as part of any business restructuring
or reorganisation. However, we will take steps with the aim of ensuring that your privacy
rights continue to be protected.
However, as per the laws of the United Kingdom, Theta Hypnotherapy are obliged to
provide personal information following receipt of a valid court order that may have been
issued in regard to any form of criminal prosecution.
Your Rights
You have the following rights in relation to your Data:
– Right to access – the right to request copies of the information we hold about you
at any time, or that we modify, update or delete such information. If we provide
you with access to the information we hold about you, we will not charge you for
this, unless your request is “manifestly unfounded or excessive.” Where we are
legally permitted to do so, we may refuse your request. If we refuse your request,
we will tell you the reasons why.
– Right to correct – the right to have your Data rectified if it is inaccurate or
incomplete.
– Right to erase – the right to request that we delete or remove your Data from our
systems.
– Right to restrict our use of your Data – the right to “block” us from using your
Data or limit the way in which we can use it.
– Right to data portability – the right to request that we move, copy or transfer your
Data.
– Right to object – the right to object to our use of your Data including where we
use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your
consent to the processing of your Data (where consent is our legal basis for processing
your Data), please contact us via this e-mail address: bri@thetahypnotherapy.co.uk.
If you are not satisfied with the way a complaint you make in relation to your Data
is handled by us, you may be able to refer your complaint to the relevant data protection
authority.
For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s
contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please
keep us informed if your Data changes during the period for which we hold it.
We welcome your questions and suggestions you may have about our privacy policy as
we constantly try and stay above industry standards. In providing you with details of the
information we hold about you, we may require proof of your identity before we supply
the information to you.
For further clarification contact Liverpool Hypnosis via email at:
bri@thetahypnotherapy.co.uk